January 3rd, 2018 – Pasadena Location
Went to Discount Hitch at 2320 South Shaver on 1-2-18 to have a wiring harness installed on my 2015 Toyota Rav4.
I had dealt with Freddie in the past, but he was not there so I met Stephen. Two issues happened after the work was done and I told Stephen
about it and he promptly took care of both issues.
Stephen represents what customer service during and after the sale should be. I would ask that you recognize Stephen for what I consider going
above and beyond the normal. Other customer service employees could learn a lot from him.
Rick Canet (A very satisfied customer)
P.S. I have done business with Discount Hitch in the past and will definitely continue to do so in the future.